Privacy policy

This Privacy Policy outlines how Jollycopy Group Ltd ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") when you access and use our website and services. We are committed to protecting your privacy and ensuring that your personal information is handled securely and in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) and other relevant data protection laws.


1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us voluntarily, such as your name, email address, contact details, and any other information you choose to provide when interacting with our website and services.

1.2 Usage Information: We may automatically collect certain information about your use of our website and services. This may include your IP address, browser type, operating system, device information, and usage data, such as the pages you visit, the time and date of your visits, and the links you click.


2. Use of Information

2.1 Providing and Improving Services: We use the collected information to provide, personalise, and improve our website and services, including to communicate with you, respond to your inquiries, and fulfil your requests.

2.2 Marketing and Communications: With your consent, we may use your personal information to send you marketing and promotional communications about our products, services, and special offers. You can opt-out of receiving these communications at any time.

2.3 Legal Obligations: We may process your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.


3. Data Sharing and Disclosure

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers have access to your personal information only to perform their functions and are obligated to maintain the confidentiality and security of your information.

3.2 Legal Compliance and Protection: We may disclose your personal information as required by law or if we believe that such disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.


4. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.


5. Data Security

We have implemented appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


6. Your Rights

Subject to applicable laws, you have certain rights regarding your personal information. This may include the right to access, correct, or delete the personal information we hold about you, as well as the right to object to or restrict certain processing activities. To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.


7. International Data Transfers

Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our website and services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules.


8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.


9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected].

Effective Date: 15/06/2023